Privacy Policy
Last Updated: July 2026
At Shoor Multi Super Speciality Hospital (“Shoor Hospital”, “We”, “Our”, or “Us”), accessible from https://www.shoorhospital.com, protecting the privacy of our patients, visitors, and website users is one of our highest priorities.
This Privacy Policy explains how we collect, use, disclose, and protect the personal information You provide while using our Website and online services.
By accessing or using our Website, You agree to the terms outlined in this Privacy Policy.
Information We Collect
We may collect the following categories of information when You visit our Website or interact with our services:
Personal Information
You may voluntarily provide information such as:
- Full Name
- Mobile Number
- Email Address
- Postal Address
- Date of Birth
- Gender
- Appointment Details
- Medical Department Preference
- Messages or Enquiries submitted through contact forms
- Any other information You choose to provide
Health-Related Information
When You request appointments or medical consultations, You may voluntarily provide limited health-related information necessary for scheduling and responding to Your enquiry.
We collect only the information required to provide our healthcare services.
Automatically Collected Information
When You visit our Website, certain information may be collected automatically, including:
- IP Address
- Browser Type
- Device Information
- Operating System
- Internet Service Provider (ISP)
- Date and Time of Visit
- Referring Pages
- Pages Visited
- Website Usage Statistics
This information helps us improve Website performance and user experience.
How We Use Your Information
We may use Your information to:
- Schedule and manage appointments
- Respond to enquiries and requests
- Provide healthcare-related information
- Improve our Website and services
- Communicate appointment confirmations or updates
- Respond to customer support requests
- Improve Website functionality and security
- Detect and prevent fraud or unauthorized activity
- Comply with legal and regulatory obligations
- Send important service-related communications
We do not sell or rent Your personal information to third parties.
Cookies
Our Website uses cookies and similar technologies to improve Your browsing experience.
Cookies help us:
- Remember user preferences
- Analyze Website traffic
- Improve Website performance
- Enhance security
You may disable cookies through Your browser settings. However, certain Website features may not function properly if cookies are disabled.
Log Files
Shoor Hospital follows standard industry practices by maintaining server log files.
These logs may include:
- IP addresses
- Browser information
- Date and time stamps
- Referring pages
- Exit pages
- Number of clicks
This information is used for Website administration, analytics, troubleshooting, and security monitoring and is not linked to personally identifiable information.
Appointment Forms and Contact Forms
When You submit an appointment request or enquiry through our Website, the information provided is used solely for:
- Contacting You
- Scheduling appointments
- Providing requested healthcare information
- Responding to Your enquiry
Submitting an appointment request does not guarantee appointment confirmation.
Data Security
Shoor Hospital implements appropriate administrative, technical, and organizational security measures to protect Your personal information from unauthorized access, disclosure, alteration, or destruction.
While We strive to use commercially acceptable methods to safeguard Your information, no method of electronic transmission or internet storage is completely secure.
Sharing of Information
We may share Your information only when necessary:
- With authorized medical professionals involved in Your care
- With trusted service providers assisting in Website operation
- When required by law or government authorities
- To protect the rights, safety, and security of Shoor Hospital, our patients, or the public
We never sell patient information for marketing purposes.
Third-Party Websites
Our Website may contain links to third-party websites.
Shoor Hospital is not responsible for the privacy practices, policies, or content of external websites. We encourage You to review their Privacy Policies before sharing personal information.
Data Retention
We retain personal information only for as long as necessary to:
- Fulfill the purposes described in this Policy
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
Your Privacy Rights
Depending on applicable laws, You may have the right to:
- Access Your personal information
- Request correction of inaccurate information
- Request deletion of information where legally permissible
- Withdraw consent where applicable
- Object to certain types of processing
- Request information regarding how Your data is processed
To exercise these rights, please contact us using the details below.
Children’s Privacy
Our Website is not intended for children under the age of 13.
We do not knowingly collect personal information from children without parental or legal guardian consent. If You believe a child has submitted personal information through our Website, please contact us immediately so we can remove such information where appropriate.
Changes to This Privacy Policy
Shoor Hospital may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or Website functionality.
Any updates will be posted on this page with a revised “Last Updated” date.
Your continued use of the Website after any changes constitutes acceptance of the revised Privacy Policy.
Contact Us
If You have any questions, concerns, or requests regarding this Privacy Policy or Your personal information, please contact us:
Shoor Multi Super Speciality Hospital
Address:
Khazana Gate, Amritsar, Punjab 143001, India
Website:
https://www.shoorhospital.com
Email:
info@shoorhospital.com
Phone:
+91 98152 57766
+91 70878 57766